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Planned weekend update: 18th August 2024

Aug 18, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 18th August 2024.

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OMNI: Shopify Product Variant Issue

Aug 22, 06:23:02 GMT+0Investigating - We are currently aware that some customers are experiencing issues with Shopify product variants within OMNI. Our team is actively working to identify the root...

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Planned weekend update: 25th August 2024

Aug 25, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 25th August 2024.

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Planned weekend update: 1st September 2024

Sep 1, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 1st September 2024.

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Error in QBO Dashboard when importing transactions

Sep 3, 23:05:04 GMT+0Resolved - This incident has been resolved..Sep 3, 20:36:46 GMT+0Investigating - We are investigating the "_Business Validation Error: Unexpected Internal Error. (-37100)_" in QBO...

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Planned weekend update: 8th September 2024

Sep 8, 05:00:00 GMT+0Identified - New Release - 8th September 2024 Watch out for updates in the following areas over the weekend: * Display and edit customer credit on order and invoice section of...

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Decimal Value auto-updating to incorrect value across multiple transaction...

Sep 9, 00:24:24 GMT+0Investigating - We are currently investigating an issue whereby the decimal value is auto-updating to an incorrect value e.g. $5.05 is updating to $5.50 in Cin7 Core, across...

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Planned weekend update: 15th September 2024

Sep 15, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 15th September 2024.Sep 15, 05:00:01 GMT+0Identified - Maintenance is now in progress.Sep 15,...

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Cin7: 403 Forbidden Error

Sep 19, 12:04:18 GMT+0Investigating - We are currently investigating an issue where accessing Cin7 website (https://www.cin7.com) leads to a "403 Forbidden error". Please rest assured, this issue does...

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Planned weekend update: 22th September 2024

Sep 22, 17:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 22th September 2024.

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Planned weekend update: 29th September 2024

Sep 29, 05:00:00 GMT+0Identified - New Release - 29 September 2024 Watch out for updates in the following areas over the weekend: * Get an overview of Pay with Airwallex on the new Airwallex...

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Planned weekend update: 6th October 2024

Oct 6, 17:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 6th October 2024.

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CORE - Unable to send emails via sales and purchase orders.

Oct 7, 06:31:16 GMT+0Resolved - This incident has been resolved..Oct 7, 00:20:53 GMT+0Investigating - We are currently investigating this incident..Oct 7, 03:12:28 GMT+0Identified - We are continuing...

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Planned weekend update: 13th October 2024

Oct 13, 05:00:00 GMT+0Identified - New Release - 13th October 2024 Watch out for updates in the following areas over the weekend: * Hide production operations that cannot be started yet from your MES...

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Planned weekend update: 20th October 2024

Oct 20, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 20th October 2024.Oct 20, 08:00:00 GMT+0Completed - Maintenance has completed successfully.Oct...

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Amazon Store getting disconnected; unable to reconnect. New MWS token is not...

Oct 21, 05:38:51 GMT+0Resolved - The issue has now been resolved and all affected customers have had their stores reconnected. We apologize for this interruption to the Amazon service.Oct 21, 04:28:02...

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OMNI: Amazon Store getting disconnected; unable to reconnect.

Oct 23, 07:19:45 GMT+0Investigating - We are investigating an issue with our Amazon integration. The integration is being deactivated, and the connection cannot be re-established as it is failing...

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Neto experiencing a partial outage

Oct 24, 22:02:58 GMT+0Monitoring - Neto, the e-commerce platform, is currently dealing with a partial outage. If you're encountering problems with your Neto integration, please check their website for...

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Planned weekend update: 27th October 2024

Oct 27, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 27th October 2024.

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Planned weekend update: 3 November 2024

Nov 3, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 3 November 2024.

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