Planned weekend update: 2 June 2024
Jun 2, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 2 June 2024.
View ArticlePlanned weekend update: 9th June 2024
Jun 9, 13:10:00 GMT+0Identified - New Release - 9th June 2024 Watch out for updates in the following areas over the weekend: * Round price after deals are applied * Product Stock Level Report now shows...
View ArticleCannot load the Cin7 Omni login page.
Jun 14, 02:05:10 GMT+0Investigating - We are currently investigating an issue where some customers are unable to access the Cin7 Omni login page..Jun 14, 02:16:05 GMT+0Monitoring - Our services are...
View ArticleCin7 Omni: E-mails Delivery Issues via Cin7 Omni
Jun 16, 12:49:45 GMT+0Investigating - **Emails**: Emails sent from Cin7 Omni are not being delivered to the recipients and are getting stuck in the sending status. We have reported the issue, and our...
View ArticlePlanned weekend update: 23th June 2024
Jun 23, 05:00:00 GMT+0Identified - New Release - 23rd June 2024 Watch out for updates in the following areas over the weekend: * Attachments tab and comment field added to stocktake and disassembly *...
View ArticleUnable to view dropped shipped PO in Core
Jun 24, 08:28:16 GMT+0Resolved - This incident has been resolved..Jun 24, 07:03:22 GMT+0Investigating - Our customers are facing an issue where they cannot open the drop shipped PO. We are currently...
View ArticleOMNI - 3PL imports are not working.
Jun 26, 02:43:06 GMT+0Investigating - We are currently investigating this incident..Jun 26, 05:47:57 GMT+0Resolved - This incident has been resolved..Jun 26, 03:59:50 GMT+0Identified - We have...
View ArticleCin7 OMNI: Shopify Errors while Downloading Orders to Cin7
Jun 26, 10:57:04 GMT+0Investigating - We are aware of an issue affecting some customers who are encountering errors when attempting to download orders from Shopify. The error message being reported is:...
View ArticlePlanned weekend update: 30th June 2024
Jun 30, 17:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 30th June 2024.
View ArticlePlanned weekend update: 7th July 2024
Jul 7, 05:00:00 GMT+0Identified - New Release - 7th July 2024 Watch out for updates in the following areas over the weekend: * QuickBooks Online: Editing customer credit products has been limited to...
View ArticleOMNI: System Performance Issue
Jul 15, 06:52:10 GMT+0Resolved - Earlier today, we experienced a global performance issue that affected the loading speed of our system. This issue impacted the overall performance across the product....
View ArticleAzure (Microsoft) Outage impacting customers in the USA (Central region)
Jul 18, 23:10:12 GMT+0Investigating - There is currently an Azure outage happening in the US central region. We have raised the outage with Microsoft and we will update as and when we receive further...
View ArticlePlanned weekend update: 28th July 2024
Jul 28, 08:00:00 GMT+0Completed - Maintenance has completed successfully.Jul 28, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 28th July 2024.Jul...
View ArticleAzure (Microsoft) Outage impacting customers in the Europe.
Jul 30, 13:04:56 GMT+0Investigating - There is currently an Azure outage happening in the Europe. We have raised the outage with Microsoft and we will update as and when we receive further information..
View ArticleStock update to Iconic & Zalora marketplaces from Cin7
Jul 31, 11:24:13 GMT+0Resolved - This incident has been resolved..Jul 31, 01:47:48 GMT+0Investigating - We are currently investigating this incident. .Jul 31, 10:35:27 GMT+0Identified - We are...
View ArticleAzure (Microsoft) outage impacting some customers
Jul 31, 21:56:06 GMT+0Monitoring - Azure have reported that this issue is impacting the APAC East region and that it is an ISP networking issue. They have informed us that the issues are reducing...
View ArticlePlanned weekend update: 4th August 2024
Aug 4, 05:00:00 GMT+0Identified - **New Release - 5th August 2024** Watch out for updates in the following areas over the weekend: * Cin7 Capital: Cin7 Apply for financing from right within Core * Pay...
View ArticleWe are aware of an issue with Service Purchases and Simple POs causing errors...
Aug 4, 23:43:59 GMT+0Investigating - When saving Service Purchases, some customers are getting an error message "An error occurred. Please try again later and contact support if error persists". We are...
View ArticleXero Dashboard Error
Aug 7, 02:09:01 GMT+0Investigating - We are currently investigating the following error on the Xero Dashboard: Column 'TaxRateName' does not belong to Table..Aug 7, 04:32:12 GMT+0Resolved - This...
View ArticlePlanned weekend update: 11th August 2024
Aug 11, 05:00:00 GMT+0Identified - We are scheduling maintenance for Cin7 Core to deploy some hot fixes on 11th August 2024.
View Article